Refunds
Refunds & Returns Policy
At AllCarPartsOnline.com, your satisfaction is our top priority. We aim to provide premium auto parts, from OEM replacements to custom steering wheels, with the highest quality and reliability. If for any reason you are not fully satisfied with your purchase, our refunds and returns policy is designed to make the process easy and stress-free.
Returns
- You may return most new, unused items within 30 days of delivery for a full refund or exchange.
- Products must be returned in their original condition and packaging, with all tags, labels, and accessories included.
- Customized or special-order items (such as custom steering wheels) may be subject to restrictions and may not be eligible for return unless defective or damaged.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 5–7 business days to your original method of payment.
- Shipping costs are non-refundable unless the return is due to an error on our part (e.g., incorrect or defective item).
Exchanges
- If you ordered the wrong size, model, or part number, we’ll gladly help you exchange it for the correct product, provided it meets our return conditions.
Damaged or Defective Products
If you receive a damaged, defective, or incorrect product, please contact us immediately at support@AllCarPartsOnline.com with your order details and photos of the issue. We’ll arrange a replacement or refund at no additional cost to you.
How to Start a Return
- Email us at support@AllCarPartsOnline.com with your order number and reason for return.
- Our team will provide you with a return authorization and instructions.
- Package your item securely and ship it back as directed.
We’re here to help. Whether you’re shopping for OEM parts, performance upgrades, or want to buy car steering wheels online, we want you to shop with total confidence.
